Quality creates the future "is our consistent tenet. High technology, high quality, high service is our pursuit and criteria. Our company has a complete quality assurance system for ensuring product quality, including pre-sale, in-sale and after-sales service, technical consultation and technical training for customers, so we hereby make the following commitments.
I. product quality commitment
1. The manufacturing and testing of products have quality records and testing data.
2. For the product performance test, we sincerely invite users to conduct the whole-process and full-performance inspection of the product in person, and package and deliver the product after it is confirmed to be qualified.
Ii. Product price commitment
1. In order to ensure the high reliability and advancement of products, the material selection of the system is made of domestic or international high-quality products.
2. Under the same competitive conditions, our company sincerely offers the most favorable price to customers on the basis of not reducing the technical performance of products or changing the ingredients of products.
Iii. Delivery date commitment:
1. Product delivery time: try our best to meet user requirements. If there are special requirements that need to be completed in advance, our company can specially organize production and scheduling to meet user needs.
2. When the products are delivered, our company shall provide the following documents to the user;
(1) goods delivery list
(2) goods quality inspection report
Iv. After-sales service commitment
1. Service tenet: win trust with quality and provide unlimited service
2. Service objectives: service quality wins customer satisfaction
3. Service efficiency: if any quality problem occurs before the product arrives at the destination, the relevant person in charge will give reasonable treatment within 12 hours after the supplier receives the notice.
4. Service principle: the supplier can provide solutions to product problems caused by improper operation during use. No less than three times a year to survey the user's usage